Privacy Policy for DoLa Seed

Introduction

Welcome to DoLa Seed, an independent AI video creation platform available at dola-seed.org. This policy explains what information we collect, how we use it, and the choices available to you when you use our service.

Information We Collect

1. Account information

   • Email address, display name, securely hashed password, or an OAuth account identifier.
   • We use this information to create and protect your account, manage credits, save generation history, and provide support.

2. Generation and usage data

   • Prompts, uploaded reference images or media, selected models and settings, output metadata, download activity, usage frequency, and error logs.
   • We use this information to process generation requests, show your history, prevent abuse, troubleshoot failures, and improve the service.

3. Technical information

   • Browser type, device type, operating system, IP-derived security signals, and diagnostic logs.
   • We use this information for compatibility, security, fraud prevention, and service reliability.

4. Cookies and similar technologies

   • We use essential cookies for login and preferences. Where enabled, analytics tools may use additional cookies to help us understand product usage.

5. Payment information

   • Payment details are processed by our payment providers. We receive transaction identifiers, billing status, and limited billing information needed to manage purchases and subscriptions.

AI Processing and Service Providers

DoLa Seed uses third-party infrastructure and AI model/API providers to deliver generation features, including access to supported models such as Seedance 2.0. Prompts, uploaded reference media, and generation settings may be transmitted to the provider selected for a request. Those providers process data under their own terms and privacy policies.

We may also use service providers for hosting, database services, object storage, email delivery, analytics, authentication, and payments. We share only the information reasonably required for each provider to perform its service.

Data Storage and Security

• Data may be stored on infrastructure operated by Supabase, Cloudflare, Zeabur, and other contracted providers.
• We use encryption in transit, access controls, password hashing, and operational safeguards appropriate to the nature of the data.
• Payments are processed by payment providers using their own security and compliance controls.
• No online service can guarantee absolute security.

How We Share Information

We do not sell or rent your personal information. We may share information:

• With AI model/API and infrastructure providers as needed to process your request.
• With payment, hosting, storage, email, analytics, and authentication providers.
• When required by law or valid legal process.
• To enforce our Terms of Service, prevent fraud or abuse, and protect users or the public.
• As part of a merger, financing, acquisition, or sale of assets, subject to appropriate confidentiality protections.
• In aggregated or de-identified form that does not reasonably identify you.

Your Choices and Rights

Depending on your location, you may have the right to access, correct, export, or delete personal information, and to object to or restrict certain processing. You may also opt out of non-essential communications and cookies where applicable.

To submit a privacy request, contact [email protected]. We may need to verify your identity before completing the request.

Data Retention

We retain information for as long as necessary to provide the service, protect accounts, resolve disputes, enforce agreements, and comply with law. Retention periods vary by data type. De-identified operational statistics may be retained longer.

Children's Privacy

DoLa Seed is not intended for children under 13 or the minimum age required by local law. We do not knowingly collect personal information from children. Contact us if you believe a child has provided personal information through the service.

Changes to This Policy

We may update this policy as the service changes. Material updates will be posted on this page with a revised date.

Contact

Website: https://dola-seed.org

Email: [email protected]

Last Updated: 2026-08-24.